Refund policy

Sixty nights. Then decide.

You have 30 nights from the day your order arrives to decide whether the Recovery Ring earns a place in your routine. If it doesn't, send it back for a full refund. You don't have to explain why, and you don't pay return shipping.

We'd rather you use it properly and send it back than keep something that sits in a drawer.

How to start a return

Email serevaco@gmail.com with your order number. We'll reply within one business day with a prepaid return label.

Send the ring back in any packaging that will survive the trip. The belt and cable can come back with it or not — we don't require the original box, and we don't charge a restocking fee.

When you'll get your money

Your refund is issued to the original payment method within 3 business days of the return arriving at our facility. Depending on your bank it can take another 3–10 days to appear on your statement.

Refunds include what you paid for shipping.

What isn't covered

• Orders placed more than 60 days ago
• Damage from dropping the unit, submerging it in water, or opening the housing
• Units bought from a seller other than Sereva

If the ring arrives damaged or stops working, that's not a return — see the warranty below, and don't pay to ship it back.